Integrated Facility Management (IFM)
End-to-end IFM under SLA- and KPI-based governance - hard services (preventive and corrective maintenance of MEPF, HVAC for sterile zones, electrical and backup power, fire systems, MGPS, BMS) and soft services (infection-control housekeeping, laundry and linen, catering, biomedical waste, security, patient transport). Supported by CAFM, CMMS, and IoT-enabled predictive maintenance with real-time performance dashboards.
Scope of Work
What this stewardship service covers.
Hard services - MEPF maintenance, HVAC for sterile zones, electrical backup, fire systems, MGPS, BMS
Soft services - infection-control housekeeping, laundry, catering, biomedical waste, security
CAFM, CMMS, and IoT-enabled predictive maintenance
Real-time performance dashboards and reporting
Key Deliverables
What you receive from each engagement.
IFM contract with SLA/KPI framework
Preventive maintenance schedule and logs
Performance dashboard and monthly reports
Regulatory and accreditation compliance documentation
Why This Matters
The structural advantage behind every Operate engagement
Healthcare-specific expertise
Dedicated focus on hospitals, not generic commercial FM
International standards alignment
NABH, JCI, ISO, OSHA, NFPA, HTM frameworks
Technology-enabled management
CAFM, CMMS, IoT monitoring, and performance analytics
Lifecycle asset governance
Structured oversight of performance and compliance across decades
Recurring annuity revenue
Stable, predictable income that reinforces asset value
Related Services
Explore how this service connects with other pillars.